Posts Tagged ‘social media strategy’

Why do smart people fear Social Media?

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There’s something about Social Media that polarizes people. People either “get it” or “don’t get it“. Are addicted to it or despise it. The only thing we agree on is that everyone has an opinion.

With a dynamic website, multiple twitter accounts, and the campaigns we run for clients, I’m obviously a proponent, but I’m not going to sell you on it in this post. I’m interested in teasing out what it is that inspires a particular mind-set in the anti-camp.

It never ceases to amaze me how many smart people I sit across from in meetings and at events that say things like:

I don’t get it. It doesn’t make sense/It’s a waste of time/I’ll never do that.

How those two statements end up next to each other eludes me. It’s like they’re saying:

My shoe is on fire. Want a coconut?

poolcustomizerandy
Creative Commons License photo credit: evris28

To me, the first sentence suggests further investigation is required. “I don’t get it”, is an opportunity:

  • Other people probably don’t either, and you might be able to get a head start by diving in
  • You may find a new way of doing things that saves you time, money, energy or is simply more fun

But the possibilities are endless. And the people we meet tend to be hard driving intra or entrepreneurs. One assumes they’ve had the imagination to envision something that others could not to get where they are. So what is it about Social Media that’s hard to fathom?

Is it that the metrics aren’t obvious? What are you measuring now that suggests you shouldn’t waste time looking for new opportunities?

Is it that the concept of earning attention instead of vying for it is too foreign? What gets your attention? What do you notice, remember, participate in, act on or share? Does the stuff you seek out stick with you better than the stuff you come across randomly?

Per Malcolm Gladwell’s suggestion, I’ve spent my 10,000 hours assessing the value and influence of the strategic use of Social Media and I explain to the folks who’ll listen that there are better opportunities for getting at their goals through engagement than there have been for years.

We haven’t seen a cultural shift in the way people are being influenced by media of this order since the advent of the printing press. You can reach more people more easily who are actually interested in what you’re offering. Moreover–they can reach out to you!

Stamps
Creative Commons License photo credit: micurs

I’d like to be proven wrong on this, but I’m left with the conclusion that anyone not working on a plan to use the web as a strategic resource to power their mission:

  • Seriously lacks vision or imagination
  • Is avoiding leadership
  • Is squeezing the juice out of an existing play while they can

Business, markets, public sentiment, and the way we’re being influenced are mutable factors. They require a flexible approach to marketing that builds a foundation and grows slowly, over the long term. Invest in your marketing wisely.

And you don’t have to investigate something new every day, how about just the revolutionary stuff?



The case for getting digital + social

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My newsletter from Yelp had some interesting numbers in it today.

Though we don’t stop to think about much it, sites like Yelp, GigPark, Google Biz and  even Foursquare are a great resource for qualified leads.

They sit on a continuum of usefulness that ranges from a modern version of yellow pages to reading your mind.

According to Yelp,

  • 27% of all Yelp searches come from our iPhone Application.
  • Last month (May), over half a million calls were made to local businesses directly from Yelp’s iPhone App. That’s about 1 call every 5 seconds to a business as a result of Yelp.
  • Nearly a million people mapped door-to-door directions to a local business from their Yelp iPhone App last month.
  • And these are only the iPhone numbers. (Don’t forget, we’re on Android, Palm, and Blackberry as well!) In addition, Yelp’s mobile traffic is only a fraction of our total traffic. Over 32 million people visited Yelp from desktop computers in the last 30 days.

That’s a lot of people. Even if you don’t use Yelp yourself, chances are you’ve googled something and had a Yelp listing come up.

Personally, I’ve been logging on and using Canada411.ca for years instead of cluttering my small house with big phone books.

And the last time I was north of Toronto proper I found the best Szechuan I’ve had since I moved here 14 years ago using Yelp.

I’m not sure anyone has an excuse not to spend the time it takes to fill in your profiles in these places (or have someone do it for you). Some of them even let you make an offer to prospective customers for free.

What services are you using?



Social media strategy: Resume Brilliance

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In case you don’t appreciate the ensuing hilarity, let me share a few points with you:

I consider this page a perfect attempt at social media marketing. It will find its way to the right audiences, and they will (see?) share it.

I found it because I follow Jeremiah Owyang on Twitter and he tweeted it recently. I started a post on it and noticed the draft today. As of this moment, jowyang also has 37,594 other followers. Some of them as influential as me!

It offers something useful to those who take the time to read it–a laugh.

It’s conversation-worthy.

It’s niche focussed–you either get or you don’t. This can also act as a good filter saving Mr. Stokes from having to talk to people who won’t appreciate what he offers.

And it worked on me–I followed the link to the new portfolio site.

N-joy:

Noah Stokes.




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